SAGE WORKSPACE PRIVACY POLICY

Last Updated: March 2026

At SaGE Workspace, we are committed to protecting the privacy and security of our members and visitors. This Privacy Policy describes how we collect, use, and safeguard your information when you access our website, use our mobile application, or utilize our workspace services. By using our services, you agree to the collection and use of information as outlined in this policy.

1. Information We Collect

We collect information necessary to facilitate bookings, maintain security, and ensure regulatory compliance with our virtual and physical office services.

Personally Identifiable Information (PII) : We collect information that identifies or can be used to contact you, which includes:

  • Identity & Contact Data : Your name, business name, professional title, email addresses, and phone numbers.
  • Compliance Data : Information and identification documents required for Registered Agent or Virtual Office compliance, including data related to mail handling and secure storage.
  • Billing Data : Financial information and transaction history required for processing subscriptions, bookings, and revenue-sharing payments.
  • Account Credentials : Login details and profile information provided when you register for an account or utilize our mobile applications.

Non-Personally Identifiable & Log Data : We automatically collect technical data to optimize platform performance and security:

  • Device Info : Browser type, operating system, and unique device identifiers.
  • Usage Data : IP addresses, time spent on specific pages, and interaction patterns within the platform.
  • Location Information : With your consent, our platform may utilize location data to assist in identifying nearby workspaces or providing electronic access to venues.
2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to provide secure and personalized user experience.

  • Essential Cookies : These are necessary for the platform to function, such as maintaining secure login sessions and account security.
  • Performance & Analytics : We use these tools to understand user behavior, monitor platform stability, and improve our service offerings.
  • Your Choices : You can manage your cookie preferences through your browser settings; however, certain features of the platform may be limited if cookies are disabled.

3. Disclosure of Your Information

We prioritize the confidentiality of your data and do not sell your personal information to third parties. We share data only in the following circumstances:

  • Service Facilitation : We share necessary contact details between Hosts and Members to facilitate confirmed bookings and ensure workspace access
  • Service Providers : We share data with trusted third-party vendors who assist with essential operations such as payment processing, technical support, and security systems.
  • Legal & Regulatory Compliance : We may disclose information to comply with legal obligations, respond to government requests, or protect the rights and safety of SaGE Workspace, our members, or the public.
  • Security & Misuse : We reserve the right to disclose information when necessary to address security vulnerabilities, fraud, or misuse of our Site and Services
4. How We Use Your Information

We use the data we collect to provide, maintain, and improve our workspace services. This includes utilizing your information for the following purposes:

  • Service Delivery & Management : To process your workspace bookings, manage virtual office subscriptions, and facilitate secure access to our venues.
  • Billing & Payments : To process transactions, manage revenue-sharing payments for hosts, and provide accurate billing statements.
  • Compliance & Verification : To verify your identity for sensitive services such as Google Business Profile verification and to ensure adherence to legal and regulatory requirements.
  • Communication : To send you essential updates regarding your account, booking confirmations, security alerts, and newsletters if you have opted in to receive them.
  • Platform Optimization : To monitor and analyze usage patterns, which allows us to enhance our platform’s functionality, troubleshoot technical issues, and improve our mobile application experience.
  • Safety & Security : To protect the integrity of our platform, prevent fraudulent transactions, and ensure a safe environment for both members and hosts at our physical locations.
5. Data Security

We implement industry-standard administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, or modification.

  • Internal Safeguards : Access to your personally identifiable information is strictly limited to authorized employees and contractors who require the data to perform their duties for testing, quality assurance, or operational support.
  • User Responsibility : While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and passwords.
  • Incident Response : In the event of a suspected security breach, we have protocols in place to investigate the incident and will provide notice as required by applicable law.
6. Your Privacy Rights & Choices

Consistent with our commitment to transparency, you have the following controls over your information:

  • Access and Correction : You may review, update, or correct your personally identifiable information at any time by logging into your account or contacting our support team.
  • Communication Preferences : You can opt-out of receiving promotional emails or newsletters by following the "unsubscribe" instructions included in those communications.
  • Data Deletion : You may request the deletion of your account and associated personal data, subject to our legal and regulatory retention requirements (such as those required for Registered Agent compliance).
  • Notice of Changes : We will notify you of any material changes to this policy by posting a prominent notice on our Site or sending an email to your primary account address.

7. Disclaimers and Limitation of Liability

General Accuracy & Changes
  • While SaGE Workspace strives for accuracy, all information on this site is provided on an "as is" and "as available" basis without warranties of any kind.
  • Most information is subject to change at short notice, and SaGE Workspace reserves the right to modify content, services, or plans at any time without prior notice or obligation.
  • SaGE Workspace does not guarantee that the website will be uninterrupted or that defects will be corrected.
Technical & Virus Disclaimer
  • You assume total responsibility and risk for your use of the website and the internet.
  • SaGE Workspace does not warrant that files available for download will be free of infection, viruses, worms, or other destructive code.
  • You are responsible for maintaining external means for reconstructing any lost data and for implementing your own security checkpoints.
Limitation of Warranty
  • SaGE Workspace explicitly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • In no event shall SaGE Workspace be liable for any damage whatsoever, including special, indirect, incidental, or consequential damages (such as lost profits or revenue) arising out of the use of this website.
  • In jurisdictions that do not allow the exclusion of certain warranties, our liability is limited to the greatest extent permitted by law.
8. Indemnification
  • You agree to indemnify and hold harmless SaGE Workspace, its officers, directors, employees, and agents from any losses, expenses, or damage resulting from your violation of this agreement or any activity related to your submissions to the site.
9. Governing Law and Jurisdiction
  • This Agreement is governed by the laws of the State of New York, USA.
  • Any legal proceedings related to this agreement must be brought exclusively in federal or state courts located in New York State.
  • Any claim or cause of action must commence within one (1) year after it arises, or it will be permanently barred.
10. Miscellaneous Provisions
  • Trademarks : All product and service names mentioned are trademarks or registered trademarks of their respective owners.
  • Assignment : SaGE Workspace may assign its rights and duties under this agreement to any party at any time without giving notice to you .
  • Severability : If any portion of these terms is found to be unenforceable, it will not affect the validity of the remaining provisions.