Host Terms & Conditions

SAMBIRI GLOBAL ENTERPRISE SERVICES, LLC
(d.b.a. SaGE Workspace)

Last Updated: August 15, 2026

Welcome to SaGE Workspace. These Host Terms & Conditions ("Host Terms" or "Terms") constitute a legally binding agreement between Sambiri Global Enterprise Services, LLC (d.b.a. SaGE Workspace) ("SaGE Workspace," "we," "us," or "our") and any individual, entity, or authorized representative ("Host," "you," or "your") who registers an account, lists, or manages one or more locations, venues, physical workspaces, or virtual office offerings on the SaGE Workspace platform.

1. Scope of Agreement & Registration

1.1 Acceptance of Terms

By creating a Host account, you agree to govern your relationship with SaGE Workspace, your listed properties ("Venue/s"), and the clients/subscribers ("Members") who reserve or subscribe to your spaces and services through the Platform under these Host Terms and the sitewide SaGE Workspace Terms of Service.

1.2 Host Account & Authorized Scope

During registration or listing creation, you specify whether you are providing:

• Virtual Office Plans: Commercial address licensing, business mail reception, scanning, processing, and package handling.
• Physical Workspaces: Meeting rooms, conference rooms, serviced offices, training rooms, or coworking desks.
• Both Virtual Office and Physical Workspaces: Offering both address services and physical room inventory.

These Terms automatically apply to all current and future Venues, Spaces, and Virtual Office plans registered under your account.

2. SaGE Workspace Responsibilities

2.1 Platform Maintenance

SaGE Workspace shall maintain and operate the Platform to enable Hosts to list, market, and license their Venues and Spaces to Members. SaGE Workspace provides integrated technology and support for billing, account management, and security infrastructure via the Platform.

2.2 Host Service Notifications & Confirmations

Communication and booking alerts are handled as follows:

• Instant Booking & Automated Subscriptions: For immediate workspace bookings or Virtual Office plan sign-ups, SaGE Workspace generates automated confirmation notifications to the Host upon transaction completion.
• Manual Approvals & Inquiries: For manual approval requests, pre-booking inquiries, schedule adjustments, cancellations, or subscription alerts, SaGE Workspace routes alerts directly to the Host dashboard or registered contact email/phone.

3. Host Operational Responsibilities

The Host is solely responsible for all costs and execution associated with the following obligations:

3.1 Availability & Access

Access protocols must be strictly maintained as follows:

• Physical Workspaces: Hosts must ensure Members have uninterrupted physical access to the Venue during agreed Venue Workspace Hours. Security personnel, doormen, and reception staff must be instructed to permit Member entry. If applicable, electronic access codes or mobile keyless access must be provided to Members in advance.
• Virtual Office Plans: Hosts must ensure the Venue address remains fully authorized for Member commercial registration. Designated personnel must be present during posted Staffed/Office Hours to receive, sign for, and log mail and packages.

3.2 Cleaning & Maintenance

Hosts shall maintain all Venues in a clean, safe, and secure condition, free from known hazards or defects, and in full compliance with local building codes, regulations, and safety ordinances.

• Physical Workspaces: Within thirty (30) minutes before and after each Member reservation, the Host must sweep, vacuum, or mop floors; sanitize surfaces (tables, chairs, counters); remove trash and debris; and restore the room layout to match the images shown on the Platform.
• Virtual Offices: Hosts must securely receive, store, scan, forward, and shred mail or packages for Virtual Office Members in accordance with platform plan specifications and Member requests.

3.3 Member Privacy

Hosts must guarantee complete privacy for Members within their booked physical spaces, except in active emergency situations. For Virtual Office Members, Hosts must maintain strict confidentiality regarding all incoming mail, packages, sender information, and business records.

3.4 Amenities & Wi-Fi

Hosts must manage site amenities and network connectivity as follows:

• Advertised Amenities: Hosts must provide all amenities listed on their Platform venue profile. If an amenity becomes temporarily unavailable, the Host must notify the Member immediately and offer a reasonable, equivalent alternative.
• Internet Access: Hosts must provide fast, high-speed, uninterrupted Wi-Fi to Members at no additional cost under any circumstances. Network names and passwords must be submitted to SaGE Workspace, and any changes must be updated at least twenty-four (24) hours in advance.

4. Virtual Office Mail & Package Handling

4.1 Handling Obligations & Confidentiality

Hosts shall provide secure, professional receiving, logging, physical storage, document scanning, and mail forwarding for Virtual Office Members. All physical handling and digital processing must adhere to privacy regulations and confidentiality standards.

4.2 Forwarding & Shipping Reimbursements

Postage, shipping, courier, and special handling costs incurred by the Host to forward mail or packages to a Member are not included in the standard Host fee. The Host may bill these courier expenses directly to the Member or request reimbursement from SaGE Workspace upon submitting valid receipts or shipping carrier proof.

4.3 Limitation of Mail Liability

In the event of mail or package delay, loss, misdelivery, or accidental disposal, the Host's total liability shall be limited to the actual, documented cost of the lost or damaged item, not to exceed one hundred dollars ($100.00) per occurrence, provided the incident did not result from the Host's gross negligence or willful misconduct. Neither the Host nor SaGE Workspace is liable for indirect, punitive, or consequential business loss arising from mail-related issues.

5. Revenue Sharing, Billing & Fees

5.1 Pricing Control & Rate Settings

Rates and pricing authority are structured as follows:

• Host-Furnished Locations: If the Host provides and maintains all venue furnishings, equipment, and branding, the Host retains sole discretion over setting and adjusting listing rates on the Platform.
• SaGE Workspace-Furnished Locations: If SaGE Workspace provides the design, equipment, furnishings, or signage for the Venue under a separate written agreement or exhibit, SaGE Workspace maintains sole discretion over setting rates, including special rates for peak hours, weekends, or holidays.
• Rate Updates: Any rate modification must be executed through the Platform dashboard. Direct verbal or written agreements with Members outside the Platform will not alter system pricing or payout distribution. Rate modifications do not impact active, existing Member contracts or prepaid reservations.

5.2 Revenue Split Calculations

Monthly Gross Income generated by the Venue/s on the Platform shall be split as follows:

"Gross Income" is defined as total actual revenue received for the month prior to the deduction of coupons, discounts, or promotional fee waivers. Reservations made by the Host or Host affiliates are excluded from Gross Income calculations.

5.3 Payment Remittance Timelines

Payout execution timelines are established as follows:

• SaGE Billing Option (Default): SaGE Workspace collects all customer fees and remits the Host's net share via direct deposit within thirty (30) days after the close of the calendar month in which the fees were collected. For monthly subscriptions renewing on the 1st, payouts occur within thirty (30) days of the renewal date.
• Host Billing Option (Approved Offline Accounts): Where explicitly approved by SaGE Workspace in writing, if a Host bills Members directly, the Host must remit SaGE Workspace's net share via direct deposit within thirty (30) days after the end of the calendar month of collection.

5.4 Exclusivity & Billing Conversions

Hosts may not convert or transition a Member billed through SaGE Workspace to a direct Host billing relationship without prior written authorization from SaGE Workspace. If an unapproved conversion occurs, SaGE Workspace reserves the right to reinstate Platform billing for that client or invoice the Host for applicable revenue shares.

5.5 Promotions, Coupons & Referrals

Promotional programs are governed as follows:

• Coupons: SaGE Workspace may issue promotional discounts ("SaGE Coupons"). Because Gross Income is calculated before deducting SaGE Coupons, the Host's absolute dollar payout is not reduced by SaGE-initiated marketing promotions.
• Referrals: Hosts using a designated SaGE Workspace Referral Link will receive a flat $100 referral fee for each referred individual or entity that registers as a Member or Host and generates platform revenue within twelve (12) months of registration.

5.6 Payment Disputes & Offsets

SaGE Workspace reserves the right to withhold or offset payments to cover disputed charges, customer refunds, credit card chargebacks, legal compliance holds, or incomplete tax documentation (e.g., Form W-9 / W-8BEN).

Written Dispute Window: If a Host disputes any payout or billing calculation, written notice must be submitted to SaGE Workspace within thirty (30) days of receiving the payout. Failure to submit a written dispute within thirty (30) days constitutes a full, final, and unconditional waiver of all claims regarding that payout.

6. Cancellations, Refunds & Member Disputes

6.1 Cancellation Policies

Cancellations are governed by the SaGE Workspace Terms of Service:

• Short-Term Workspace (Hourly/Daily): Members may cancel up to 24 hours prior to booking start time at no charge. Cancellations within 24 hours are non-refundable, and the full booking fee applies.
• Long-Term Workspace (Monthly): Requires a minimum of thirty (30) days' written notice prior to the end of the current billing cycle.
• Virtual Office Subscriptions: Governed by the specific renewal terms and notice windows selected during plan signup.

6.2 Member Refund Disputes

If a Member requests a refund alleging Host non-compliance (e.g., locked premises, dirty conditions, missing amenities), SaGE Workspace will notify the Host and allow up to forty-eight (48) hours to submit evidence or context. SaGE Workspace maintains final, sole discretion to determine whether a refund is warranted. If granted due to Host non-performance, the refunded amount will be deducted from the Host's current or future payouts.

6.3 Property Damage Claims

The Host must notify SaGE Workspace within forty-eight (48) hours of any Member-inflicted property damage, providing photos and formal repair/replacement quotes. SaGE Workspace will make commercially reasonable efforts to assist recovery, including charging the Member's registered payment method pursuant to platform policies.

6.4 Immediate Member Suspension

The Host retains the right to immediately suspend physical access or Virtual Office services if a Member engages in illegal activity, causes safety threats, creates severe nuisance, or risks reputational harm to the Venue. The Host must notify SaGE Workspace in writing within twenty-four (24) hours so the Member's platform billing can be appropriately halted or reviewed.

7. Host Representations, Warranties & Insurance

7.1 Authority & Corporate Compliance

The Host warrants that it holds full corporate authority, legal right, operating licenses, zoning permissions, and commercial certificates of occupancy required to list, sub-license, and operate the Venue and Host Services.

7.2 Lease & Third-Party Non-Breach

The Host warrants that listing space on SaGE Workspace does not violate, breach, or cause a default under any existing master commercial lease, mortgage agreement, building management restriction, or municipal ordinance. The Host confirms it has secured all necessary landlord or property owner consents prior to publishing listings.

7.3 Mandatory Insurance Coverage

The Host shall procure and maintain comprehensive commercial general liability insurance and property insurance (covering fire, water damage, theft, and standard extended perils). The Host must name Sambiri Global Enterprise Services, LLC as an additional insured on its liability coverage and provide a valid Certificate of Insurance (COI) to SaGE Workspace upon request.

8. Term, Modifications & Termination

8.1 Agreement Term & Auto-Renewal

These Terms take effect immediately upon account creation or listing publication and remain active for twelve (12) months. These Terms automatically renew for successive 12-month periods unless terminated in accordance with this Section.

8.2 Standard Termination

Either Party may terminate these Terms and unlist the Host's account by providing thirty (30) days' prior written notice to the other Party. Active Member reservations or Virtual Office subscriptions extending beyond the 30-day notice period must be honored through their term or gracefully transitioned.

8.3 Early Termination Liquidated Damages

If the Host terminates these Terms or removes listings with less than thirty (30) days' written notice, the Host shall be liable for an Early Termination Fee equal to SaGE Workspace's projected revenue split for all workspace reservations and Virtual Office subscriptions scheduled or active during the 30-day window following the termination date. SaGE Workspace may offset this fee from pending Host payouts.

(Note: If SaGE Workspace provided custom Design, Equipment & Signage for the Venue, early termination without 30 days' notice additionally incurs a fixed equipment replacement fee of $5,000.00 or 50% of original equipment cost, whichever is greater.)

8.4 Immediate Termination for Breach

Either Party may terminate immediately if the other Party commits a material breach of these Terms that remains uncured five (5) business days after receipt of written notice detailing the breach.

9. Legal Provisions & Risk Allocations

9.1 Revocable License (No Tenancy Created)

The rights granted to Members utilizing physical spaces or Virtual Offices constitute a revocable, short-term commercial license issued by the Host, not a residential or commercial lease, tenancy, or real property transfer. Terms such as "rent," "lease," or "booking" used on the Platform refer strictly to this short-term license.

9.2 Platform Access for QA

The Host authorizes SaGE Workspace employees and operational contractors to access physical listed spaces during normal hours for quality assurance, photo verification, or testing, provided reasonable advance notice is given.

9.3 Indemnification

The Host agrees to defend, indemnify, and hold harmless SaGE Workspace, its parent company, officers, directors, employees, and agents from and against all liabilities, damages, claims, losses, or legal costs resulting from:

• The Host's breach of any provision of these Terms or warranties;
• Property damage, injury, or theft occurring at the Host's Venue;
• Disputes between the Host and property landlords, building management, or local zoning boards.

9.4 LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAGE WORKSPACE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS OR BUSINESS INTERRUPTION) ARISING FROM THIS AGREEMENT OR PLATFORM USE. SAGE WORKSPACE'S TOTAL CUMULATIVE LIABILITY TO ANY HOST FOR ANY CLAIM RELATING TO A VENUE IS STRICTLY CAPPED AT TEN PERCENT (10%) OF THE GROSS INCOME EARNED BY SAGE WORKSPACE FROM THAT SPECIFIC VENUE IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

10. Dispute Resolution & Governing Law

10.1 Informal Resolution First

Before initiating legal proceedings, both Parties agree to attempt in good faith to resolve any dispute, claim, or controversy informally by contacting operational management.

10.2 Binding Arbitration & Class Action Waiver

If unresolved informally, any dispute arising out of or relating to these Host Terms or Platform usage shall be resolved exclusively through final and binding individual arbitration administered by the International Institute for Conflict Prevention and Resolution (CPR) under its Rules for Administered Arbitration by a single neutral arbitrator.

• Venue: Arbitration proceedings shall take place in New York County, New York, U.S.A.
• Governing Law: The Federal Arbitration Act governs the enforcement of this arbitration section. The underlying substantive law of the State of New York applies without regard to conflict of law principles.
• CLASS ACTION WAIVER: BOTH HOST AND SAGE WORKSPACE EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, REPRESENTATIVE PROCEEDING, OR CONSOLIDATED ARBITRATION.

11. Contact Information

For questions regarding these Host Terms, listing queries, or billing inquiries, please contact us at:

• Legal Entity: Sambiri Global Enterprise Services, LLC (d.b.a. SaGE Workspace)
• Principal Address: 276 5th Avenue, Suite 704, New York, NY 10001, USA
• Email: info@sageworkspace.com
• Phone: +1 (212) 683-9100