Member Terms & Conditions

SAMBIRI GLOBAL ENTERPRISE SERVICES, LLC
(d.b.a. SaGE Workspace)

Last Updated: August 15, 2026

Welcome to SaGE Workspace. These Member Terms & Conditions ("Member Terms" or "Terms") constitute a legally binding agreement between Sambiri Global Enterprise Services, LLC (d.b.a. SaGE Workspace) ("SaGE Workspace," "we," "us," or "our") and any individual or entity ("Member," "you," or "your") who registers, purchases, or subscribes to workspace bookings or virtual office services through our website, mobile applications, or associated platforms.

1. Nature of License (Revocable License Only)

1.1 Non-Tenancy Status

This Agreement grants you a limited, non-exclusive, revocable, non-transferable contractual license to utilize the selected workspace, meeting room, coworking desk, or virtual office service. THIS AGREEMENT IS A COMMERCIAL LICENSE AND DOES NOT CONSTITUTE A LEASE, TENANCY, OR ANY INTEREST IN REAL PROPERTY. SaGE Workspace and its location operators ("Hosts") retain full legal possession and control of all physical spaces at all times. Terms such as "rent," "lease," or "booking" used on the Platform refer strictly to this short-term license.

1.2 Master Lease Dependency

SaGE Workspace's and its Hosts' ability to provide spaces and address services is subject to underlying master commercial lease agreements. If an underlying master lease for a location terminates or ceases operations for any reason, your license for that specific location shall automatically terminate without penalty or liability to SaGE Workspace.

2. Scope of Services & Access Controls

Depending on the plan selected during online registration or checkout, your membership grants access to the following service tiers:

2.1 Workspace Services (Physical Rooms, Desks, and Amenities)

Access rules for physical space reservations:

• Access Windows: Physical workspace access (meeting rooms, conference rooms, coworking desks, training rooms, executive offices) is permitted strictly during scheduled booking times or posted venue operating hours.
• Occupancy Limits: You must not exceed the maximum room occupancy specified during booking.
• Relocation & Adjustments: SaGE Workspace or the Host retains the right to relocate physical room bookings to an equivalent or larger space within the same facility upon reasonable notice.
• Building Safety & Equipment: You must turn off all lights, air conditioning, and equipment when exiting a room. Doors must remain closed and secured. Penalty fees may apply for leaving premises unsecured or failing to turn off electrical equipment.

2.2 Virtual Office Services (Commercial Address & Mail Handling)

Rules governing commercial business address and mail plans:

• Authorized Business Address: Grants a non-occupancy license to utilize the assigned commercial venue address solely for lawful business registration, professional correspondence, and marketing purposes.
• Mail Reception & Logging: Authorized personnel at the venue receive, log, and store physical mail and packages during regular staffed business hours.
• Mail Storage Windows: Standard letter mail is stored free of charge for up to thirty (30) days from receipt. Packages and oversized parcels are stored free of charge for up to forty-eight (48) hours. Extended storage, document scanning, and forwarding incur standard courier and handling fees.
• Authorized Pickups: Mail and packages may only be released to individuals specifically authorized on your account who present valid government-issued photo identification.
• USPS Compliance (US Locations): Virtual office members using U.S. addresses must complete USPS Form 1583 (Commercial Mail Receiving Agency authorization) and provide required verification IDs prior to mail processing.

3. Member House Rules & Code of Conduct

All Members and their guests, employees, contractors, and invitees ("Invitees") must strictly adhere to the following House Rules. The Member remains fully responsible and liable for the conduct, safety, and compliance of all their Invitees:

• Noise & Conduct: Maintain professional behavior. Excessive noise, loud speakerphone calls, disruptive behavior, harassment, or inappropriate conduct toward staff or other members is strictly prohibited.
• Cleanliness & Furniture: Leave all spaces clean and tidy. All trash must be disposed of in designated bins. Furniture must not be removed, altered, or rearranged without prior written permission.
• Prohibited Uses: You shall not engage in illegal activity, store hazardous or flammable materials, smoke/vape on premises, or conduct overnight stays. Bringing unapproved guests or occupying unauthorized areas is prohibited.
• Signage & Alterations: No signs, banners, or logos may be affixed to doors, windows, or exterior building walls without prior written authorization. No alterations, wiring, or lock installations are permitted.

4. Fees, Billing, Deposits & Auto-Renewal

4.1 Payment Terms

Monthly subscription fees, prepaid room credits, setup charges, and applicable taxes are due in advance on the first day of each billing cycle. The first billing cycle charge is due upon account registration.

4.2 Late Payments & Service Suspension

Payments not successfully processed by the fifth (5th) day of the billing cycle are subject to a $25.00 Late Fee. SaGE Workspace reserves the right to immediately suspend all services, including physical door access, mail logging, and address usage, for any account with overdue balances exceeding ten (10) days.

4.3 Security Deposits

If required for your plan, security deposits are held as security for performance, damages, or unpaid incidental charges. Deposits are not applicable toward your final month's fee. Remaining deposit balances are refunded within thirty (30) days following account termination, provided all physical access items are returned, the space is undamaged, and all outstanding account balances are settled in full.

4.4 Automatic Renewal & Price Adjustments

Recurring memberships and virtual office plans automatically renew for successive billing terms (monthly or annual, as selected at checkout) unless you submit a written cancellation request at least thirty (30) days prior to your renewal date. SaGE Workspace reserves the right to adjust recurring pricing upon renewal with advance notice.

5. Cancellations, Refunds & Overstays

5.1 Workspace Booking Cancellations

Cancellation rules are established as follows:

• Short-Term Reservations (Hourly / Daily): Reservations may be canceled up to 24 hours before the scheduled start time for a full platform refund or credit. Cancellations submitted less than 24 hours prior to the reservation start time are non-refundable.
• Long-Term Workspace Licenses & Virtual Office Plans: Cancellations require a minimum of thirty (30) days' written notice prior to the end of the current billing term.

5.2 Holdover / Overstay Penalties

If a Member or their Invitees continue to occupy or utilize a physical space beyond their scheduled reservation end time without an approved extension, the Member shall be charged an overstay fee equal to two times (2x) the standard hourly rate for all holdover time. Holdover payments do not grant an extended license or prevent immediate physical removal from the space.

6. Insurance, Risk & Confidentiality

6.1 Insurance Responsibility

Members are solely responsible for obtaining their own business liability and personal property insurance. SaGE Workspace and location Hosts assume no responsibility or liability for lost, stolen, or damaged personal property, electronics, mail, or equipment within any venue. You waive all rights of recovery against SaGE Workspace and location building owners for property damage or loss.

6.2 Confidentiality & Intellectual Property

Members must maintain strict confidentiality regarding any non-public or proprietary business information observed or encountered while using shared workspaces. Members accept all risks regarding their own confidential information and intellectual property brought into shared spaces.

6.3 Non-Solicitation

Neither party shall knowingly solicit, recruit, or hire employees of SaGE Workspace or its location Hosts during the membership term and for ninety (90) days thereafter without prior written consent. General media job postings are excluded from this restriction.

7. Indemnification & Limitation of Liability

7.1 Member Indemnification

You agree to defend, indemnify, and hold harmless Sambiri Global Enterprise Services, LLC, its location Hosts, building landlords, and officers from and against all claims, liabilities, losses, damages, legal expenses, and attorney fees arising from:

• Your use of physical spaces or virtual office address services
• Any act, omission, negligence, or misconduct by you or your Invitees
• Any breach of this Agreement or applicable law

7.2 LIABILITY DISCLAIMER & CUMULATIVE CAP

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAGE WORKSPACE AND LOCATION HOSTS SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS INTERRUPTION). SAGE WORKSPACE'S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATING TO THIS AGREEMENT SHALL BE STRICTLY CAPPED AT THE TOTAL MONTHLY FEES ACTUALLY PAID BY THE MEMBER TO SAGE WORKSPACE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

8. Account Termination & Remedies

SaGE Workspace reserves the right to terminate your license and close your account immediately, without prior notice or opportunity to cure, upon:

• Failure to pay any fees within ten (10) days of the due date
• Material breach of any House Rules, security policies, or conduct standards
• Fraudulent, high-risk, illegal, or unauthorized address usage
• Insolvency, bankruptcy filings, or assignment for the benefit of creditors

Upon termination, your access rights are immediately revoked, virtual office address authorization ceases, and any property left behind may be removed or disposed of at your expense. All pre-paid fees and deposits are subject to forfeiture pursuant to agreement terms.

9. Governing Law & Dispute Resolution

9.1 Governing Law

This Agreement shall be interpreted, governed, and enforced in accordance with the laws of the State of New York, U.S.A., without regard to conflict of law principles.

9.2 JURY TRIAL WAIVER

BOTH THE MEMBER AND SAGE WORKSPACE HEREBY EXPRESSLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR PLATFORM SERVICES.

9.3 Prevailing Party Fees

If legal action or collection proceedings are instituted to enforce this Agreement, the prevailing party shall be entitled to recover all reasonable costs, expenses, and attorneys' fees.

10. Contact Information

For questions regarding these Member Terms, booking adjustments, or billing inquiries, please contact us at:

• Legal Entity: Sambiri Global Enterprise Services, LLC (d.b.a. SaGE Workspace)
• Principal Address: 276 5th Avenue, Suite 704, New York, NY 10001, USA
• Email: info@sageworkspace.com
• Phone: +1 (212) 683-9100